Seeing ERR_CONNECTION_RESET or another connection error? Run through the checks below to isolate whether the issue is local (VPN, proxy, browser, network) or on our side.
Check whether your browser can reach AI Wallet right now.
Answer 6 quick questions about your network setup.
Step 1 of 6
The failure mode narrows down whether the connection dies before, during, or after the handshake.
VPNs and proxies re-route your traffic. If their tunnel drops mid-request, the browser sees the connection reset before the page finishes loading.
Corporate firewalls, ISP filters, and aggressive antivirus software can drop TLS connections to certain domains or IP ranges.
Your device may be holding an old IP address, or your DNS resolver may return an unreachable address for getaiwallet.com.
A corrupted cache, an overzealous ad blocker, or an HTTP/2 connection stuck in a bad state can trigger ERR_CONNECTION_RESET.
Weak Wi-Fi, packet loss, or an overloaded router can drop the TCP connection before the TLS handshake completes.
If our status page also reports an outage, the reset may be coming from our infrastructure rather than your device.
If none of the steps above resolve the issue, check our system status or contact support with the results of the connection test.
